ISO External Audit Services | Melbourne's
Trusted Certification Partner

40% of businesses face unexpected non-conformities during their first ISO certification audit

Don’t leave your certification to chance. As Melbourne’s leading ISO external auditor, I provide comprehensive assessment services that go beyond compliance checks to deliver strategic insights for your business growth.

What is an ISO External Audit?

Your Gateway to Certification Success

An ISO External Audit is the official assessment conducted by an independent auditor to verify your organization’s compliance with ISO standards. Unlike internal audits, these are mandatory for certification and conducted by an accredited body or certified lead auditor like myself.

Key Differences from Internal Audits:

  • Conducted by an independent, certified auditor
  • Results determine your certification status
  • Typically more rigorous and comprehensive
  • Required for initial certification and surveillance audits

My 4-Phase External Audit Process

1. Stage 1 Audit (Documentation Review)

Duration: 1-2 days

What We Assess:

✔ Completeness of your quality manual and procedures
✔ Alignment of documentation with ISO requirements
✔ Implementation planning and readiness
✔ Identification of potential major non-conformities

Deliverables:

  • Detailed gap report
  • Readiness assessment for Stage 2
  • Action plan for addressing deficiencies

2. Stage 2 Audit (Implementation Audit)

Duration: 3-5 days (varies by organization size)

On-Site Assessment Includes:

  • Process effectiveness verification
  • Employee competency evaluations
  • Record and documentation checks
  • Compliance with all applicable clauses
  • Observation of actual work practices

Key Focus Areas:

  • Leadership commitment
  • Risk-based thinking implementation
  • Operational controls
  • Performance evaluation
  • Continuous improvement

3. Audit Reporting

Delivered Within 5 Business Days:

  1. Detailed Audit Findings Report
  • Clear identification of non-conformities
  • Observations and opportunities for improvement
  • Compliance status for each requirement

    2.Certification Recommendation

  • Certification granted
  • Certification granted with minor non-conformities
  • Certification deferred (major non-conformities)

4. Surveillance Audits (Ongoing)

Annual Check-Ups to Maintain Certification:

  • Verify continued compliance
  • Assess effectiveness of corrective actions
  • Review changes to your systems
  • Ensure continuous improvement

Industries & Standards I Specialize In

Manufacturing & Engineering

  • ISO 9001 (Quality Management)
  • ISO 14001 (Environmental Management)
  • ISO 45001 (Occupational Health & Safety)

Healthcare & Life Sciences

  • ISO 13485 (Medical Devices)
  • ISO 15189 (Medical Laboratories)

Technology & Professional Services

  • ISO 27001 (Information Security)
  • ISO 20000-1 (IT Service Management)

Construction & Building

  • ISO 45001 (Safety Management)
  • ISO 14001 (Environmental Compliance)

Why Choose My External Audit Services?

15+ Years Melbourne Experience:

  • Deep understanding of local business requirements
  • Industry-specific expertise
  • Practical, business-focused approach

Value-Added Auditing:

  • Identify efficiency improvements
  • Benchmark against industry best practices
  • Provide strategic recommendations

Transparent Process:

  • Clear audit criteria from day one
  • No hidden costs or surprises
  • Open communication throughout

Recent Client Success:

A Melbourne medical device manufacturer achieved zero major non-conformities in their ISO 13485 certification audit after implementing my pre-assessment recommendations.

Audit Preparation Checklist

6 Months Before Audit:

  • Conduct thorough internal audits
  • Complete management review
  • Address all previous non-conformities

3 Months Before Audit:

  • Verify document control
  • Train relevant staff
  • Conduct mock audits

1 Month Before Audit:

  • Confirm auditor access requirements
  • Prepare required documentation
  • Brief all staff on audit process

1 Week Before Audit:

  • Final document review
  • Confirm logistics
  • Prepare opening meeting presentation

Frequently Asked Questions

ISO certificates are valid for 3 years, with annual surveillance audits required to maintain certification.
You’ll receive a detailed report of non-conformities and typically have 30-90 days to address them before a follow-up audit.
While certification bodies assign auditors, you can request specific expertise (e.g., your industry) and I’m happy to accommodate when possible.

External audit costs vary significantly based on:

  • Organization size
  • Standard complexity
  • Industry risk factors
    Contact me for a customized quote.

Ready for Your ISO Certification Audit?

Next Steps:

  1. Schedule a free consultationto discuss your needs
  2. Receive a customized audit proposal
  3. Begin your journey to certification
Proper preparation prevents poor performance. Let’s ensure your certification audit is a success from the first attempt